The Gold Standard for Customer Service.

NECS is proud to be known throughout the industry as the benchmark for service and support. Our total focus on our customers is evident in the steps we take to ensure total satisfaction.

Certified to work with your network

NECS was one of the first to create a Network Connectivity Department with the introduction of Canon's first networked copiers in 1995. Our technicians are certified as A+, Novel CNE, Microsoft MCP, Network+.

Technicians use laptops in the field

Laptops allow our technicians to test for connectivity issues and to keep up to date with the latest bulletins and publications from Canon. They can even update the copier's system software. And with all our technical manuals on the laptops, our technicians are able to accurately diagnose the problem, ensuring the problem is fixed on the first visit.

Our bonus system protects customers

NECS's bonus structure rewards technicians for the length of time between service calls, so there is an incentive to keep machines running and to fix machines properly the first time. Our technicians are also bonused for how quickly they respond to a service call, guaranteeing quick response times.

Specialist offering expert advice

NECS provides uniquely-trained specialists to help our customers with everything from networking Canon systems to financing our equipment. They ensure your workflow runs as efficiently and effectively as possible. Some of our experts that can help your company include Color Graphics Specialists, Network Connectivity Specialists, Electronic Distribution Specialists, and Office and Technology Financing Specialists.

Contact NECS today and put the industry's best service behind your copiers, printers, multifunction printers, fax machines, and scanners.