ABOUT NEW ENGLAND COPY SPECIALISTS (NECS)
A successful business is developed with clear goals and objectives.
At NECS we have spent the last 50 years focused on listening and supporting our customers. We truly believe that to succeed you must first realize that customer service starts at the top.
Our best advertising comes from word of mouth; we feel that one bad experience can really tarnish a company’s name. To that end, we continually strive to provide the best possible business working experience. We are a local company with community ties and proudly claim a 100% customer satisfaction policy.
In 1965, Charles Tiernan founded New England Copy Specialists (NECS) on a simple idea: provide customers with the best office equipment technology and the most exceptional service in the industry.
This commitment to quality customer service comes from growing up in Revere, MA working seven days a week in his father’s flower business. Charles Tiernan recalls eating Sunday dinner and if a customer knocked on the door and said that they needed flowers, he and his father got up from the table and provided the customer with the flowers needed.
Piecing the puzzle together
After successfully finishing a degree in marketing, Mr.Tiernan knew he wanted to get into sales. He saw an opportunity in the office technology industry and began selling copier supplies out of the trunk of his car.
Next, Mr. Tiernan moved NECS into a storefront in Boston’s financial district, 53 State Street, providing state-of-the-art copy machine equipment and supplies.
Mr.Tiernan was supplying machines and supplies for: Savin, Saxon, Sharp, Remington, 3M, and Olivetti brands. When Savin, NECS’ bread-and-butter product at the time, started getting into financial struggles Canon came knocking. It has been a perfect partnership ever since. With Canon, NECS outgrew three locations landing us in our Woburn, MA facility.
Today, Tomorrow, & the Future
Now years later, NECS has continued to provide quality office technologies with superior customer service. Today, we are proud authorized dealers of Canon, Konica/Minolta, HP, and Samsung products. NECS is also New England’s largest privately- owned office technology dealer with seven locations. NECS continues to be on the cutting edge by establishing our “Network Solutions Department.”
Our primary focus is to help companies large and small, in all varieties of industries, to solve their document imaging, distribution, security, storage, and management challenges.
The definition of partnership is to work together toward a joint interest
New England Copy Specialists, Inc. has strategically looked for companies to partner with that are in consistent growth mode. We pride ourselves on bringing 48 years, and counting, of outstanding customer service to our customers. Continuing that tradition, we have partnered with several financial and software companies to make sure we are always your total office solutions provider.
We’re proud of the service we give our customers and, over the years, have received numerous awards and citations. Some of our more recent accolades include: Canon 2015 Advanced Partner Elite Status, Canon 2012 Lasting Impressions Dealer Award,Canon 2011 Premier Golden Achiever Award,Canon 2010 Outstanding Partner Award, and Canon 2008 Top Dollar Volume Award.
New England Copy Specialists, Inc. proudly sponsors the following exceptional organizations and causes.
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